Shipping & Delivery Policy

What shipping companies do you use?

We currently deliver orders through Cloud Shelf and Darb only.

How long does it take to receive my order after placing it?

Fast Delivery (30 minutes to 1 hour)
Orders are delivered via Cloud Shelf to the following cities with full coverage:

Dammam
Al Hofuf
Jeddah
Riyadh

Standard Delivery (1–3 business days)
Orders are delivered via Darb to the following regions:

Eastern Region:
Dammam, Al Khobar, Jubail, Dhahran, Qatif, Saihat, Anak, Safwa, Al Ahsa, Al Hofuf, Al Mubarraz, Al Oyoun

Western Region:
Makkah, Madinah, Jeddah, Taif

Southern Region:
Abha, Khamis Mushait, Ahad Rafidah

Qassim Region:
Buraidah, Unaizah

Riyadh City:
Delivery within 24–48 hours via Darb.

Selected Areas (Delivery twice weekly – Mondays & Thursdays only):
Al Hair, Al Jubailah, Al Uyaynah, Al Ammariyah

We always strive to prepare, ship, and deliver all orders as quickly and efficiently as possible.

Do you ship to all cities?

Shipping is currently available only to the following cities:

Dammam – Al Hofuf – Jeddah – Riyadh – Al Khobar – Jubail – Dhahran – Qatif – Saihat – Anak – Safwa – Al Ahsa – Al Mubarraz – Al Oyoun – Makkah – Madinah – Taif – Abha – Khamis Mushait – Ahad Rafidah – Buraidah – Unaizah – Al Kharj – Al Hair – Al Jubailah – Al Uyaynah – Al Ammariyah